Now that you have invited the bot to your discord server, you can begin!
TicketAid comes with various commands, although it might not seem a lot but it is for a good reason! The main command which is >setup has the entire ticket system configuration in it for ease of use. TicketAid focuses on keeping your server support system professional and efficient.
Tickets are tracked and stored via transcripts which are sent into the specified ticket logs channel and direct messaged to the ticket author at the end.
TicketAid allows staff to manage tickets in a variety of ways such as adding/removing other users that might be needed in certain tickets.
The bot hardly goes offline, if it does, it is most likely due to planned maintenance. Join our Support Server to request help.
TicketAid comes with all the necessary checks to make sure that only the users with the assigned staff role are able to use the restricted staff commands.
TickedAid is associated with UtiliBots, if you require any support or wish to forward feedback or suggestions then you can do so by visiting the discord server here.